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Reply to "Preview Picture is not of my item"

Hi Community,

I realize that some of you have reported encountering additional difficulties since I last update this thread, but I am not aware of any current issues that would account for any of the behavior that have been described since then so those are all issues that we will need to look into further.

If any of you are still struggling with these problems, please contact our customer support team by mousing over the "Help" tab and selecting the "File Support Case" option.

-Mike
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