Reply to "Preview Ship Area NOT showing up? Can someone see if working right for them???"

auctivamikedAuctiva Customer Support Manager

Hi lookandbuyme,

I am actually expecting us to have a solution in place for this issue soon, potentially as early as this week. I have your support case # 511372 on file with respect to this issue and will update you through that case when the issue has been resolved.

At this point, we have only seen this happen when the template called "Black w/ White Accents" is used. If you have seen that behavior when using any other templates, please let us know and we will look into the issue further.

-Mike

7/9/121:05 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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