Reply to "Printing a shipping label without a listing?"

auctivamikedAuctiva Customer Support Manager

Hi PhilthyCollins,

No, that is not what I was trying to convey - let me see if I can clear things up. If one purchases a second shipping label from one transaction to send a replacement part (or for any reason), there *will* be a second charge for that new shipping label.

I thought you may have been seeking clarification on whether generating a tracking number for the second label would entail an additional fee on top of the regular shipping cost and I was inclined to clarify that all USPS shipping labels available through our site include tracking numbers by default.

It should still be possible to purchase a second shipping label from a transaction to send a replacement part or something of that nature to the buyer, but it would not be possible to purchase a shipping label from a transaction which could be sent to the buyer to allow him/her to send back the defective part.

I hope this makes more sense.

-Mike

12/6/129:42 AM

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