Here it is, hon. I sure wish I had the thread, but after I emailed my buddy at Meg W.s office it disappeared. I didn't report it, but I'm wondering if they just forwarded it or something. Please-all defensiveness aside-consider what and why you're doing what you're doing. It seems like an awful waste of your time...
Dear skipperinos,
This email is to let you know that on 10/10/2007 we've replied to your support case inquiry.
Comment :
Previous Comment: 10/10/2007 9:02:25 AM
I specifically cancelled the other scheduled auction and yet it ran nevertheless. Now I have 2 buyers for the same item. I CANCELLED the other auction when I changed it to run a day early.
Please fix this.
Operating System: xxxxxxxx
Browser: xxxxxxxxxxxx
Involved eBayItemNumbers: 270174380495 and 270174720475
New Comment:
Hello xxxxxxxxxxxxxxx,
I am sorry to hear that you have had this experience. However, there is nothing that we can do. While it is possible the system is at fault, there is no way to confirm if you correctly canceled the scheduled listing in question.
I can only recommend that you contact eBay's customer support for guidance on how to handle this situation.
Please let me know if you have any further questions, requests, or concerns.
Thank you,
Todd K.
Auctiva Support
To view complete support thread click on the link below:
http://support.auctiva.com//ViewSupportCase.aspx?cid=xxxxxxxxxx
Has your support request been resolved by this response? If so, to help us provide continued improvements to our customer support system, please close this case.
Close Case
Thank you,
DELETED BY ME (skippies)
Support Auctiva Support Website http://support.auctiva.com/
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[edited to remove personal info, and link to the support case]