Problem Creating New Item Detail Profile

wjoycemMember

Hi - I have been unable to create a new item detail profile for days. Everything is fine until I get to the place to choose the template. When I click on the blue square to choose a template, there seems to be a bug in the system. It just loops around, bypasses the template screen, and ends back up on the same creation page.

I have no problem accessing the template area during a create a listing process, only when creating a new item detail profile.

I have confirmed that Auctiva is allowed in my pop up windows. I have not changed anything on our computer (Firefox 3). And I have no other technical problems with Auctiva at this time - only this one glitch - and it is only within the last week.

Can anyone help?

I filed a support case several days ago, but they have not been able to help me. I have asked them repeatedly to please make the tech guys aware, because this reacts like a bug in the programming to be sure, but they have not as far as I know.

Thank you so much.

Wanda

7/6/1112:45 PM

Original Post

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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