Auctiva Checkout has some known issues that can cause some problems. Generally, most people suggest that you use eBay's checkout procedure. You can use eBay's checkout and still buy your insurance through Auctiva.quote:Originally posted by mammasgoodstuff:
I really looked forward to using auctiva. Sounded like a great site to utilize, but I've added about 20 hours of listing time trying to make auctiva work. Constant site downage. Constant errors. Constant problems. Today I spent 2 hours trying to invoice a customer becuase they hit a "use auctiva checkout" button on one of their purchases but not the others. This caused a HUGE headache. The idea behind this site is great, but you've got some SERIOUS issues with regard to follow thru. During the 10 cent listings only SOME of my items downloaded thru auctiva, others, had to be w/out auctiva so this caused problems with my auctiva store not showing everything. Noticed since usign Auctiva that my customer views have actually gone DOWN. Not something I hoped for. Plus, regarding the combined shipping...if you can't combine shipping what good is insurance? I'm not charging or paying for multiple shipments when everything been shipped together. Again, serious followthru problems that have made me think I should have never tried auctiva.
Also, the way I understand it, not being able to combine invoices in Auctiva Checkout is eBay's fault, not Auctiva's.