Reply to "Problems uploading pictures?!"

auctivamikedAuctiva Customer Support Manager

Hi CaptainHammer,

I am not aware of any current issues that would cause you to encounter the behavior you described while using the latest version Java (Version 7 Update 45), but we have received some reports of that nature from users who had not yet installed the latest Java update so I am curious if some aspect of your Java update did not go properly.

If you are still encountering this behavior, I recommend uninstalling your current version of Java (even if it is the latest) from the “Uninstall a Program” area within your Windows Control Panel and then installing the latest version from the following page:

http://www.java.com/en/download/index.jsp

If the issue persists once you have reinstalled the latest version of Java in this manner, please contact our Customer Support team directly from under the “Help” tab and we will be happy to continue working with you on this.

-Mike

10/21/131:27 PM

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        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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