quote:Originally posted by SNL INDUSTRY:
What a mess! Who cares how the site looks. It doesn't work. I'm having multiple issues.
1. No saved descriptions showing.
2. Save, Post, Schedule tabs not working.
3. Changes in details profiles not being saved. This has been on goinfg on for weeks.
4. Combined and promotional shipping choices not being saved. This has been going on for over a month!
5. Live Chat unavailble for 2 weeks.
Bottom line is no listings today! And of course I blocked today specifically for listings.
Ever get the feeling that Ebay is making sure that Auctiva can't keep up with these changes so you are forced to use them for listings and pay the schedule and template fees. Greed-bay just will not quit! I am always being hounded by Ebay solicitors who are pushing Vendio, Channel Advisor, Kyozou etc as services. They never recommend Auctiva. Seems to me they are trying to eliminate them. I have stuck by Auctiva for over a year but the frequency of issus is becoming just that: frequent.
Extremely frustrated and losing money by the second...
SNL Industhttps://community.auctiva.com/groupee_common/platform_images/blank.gifry
SNL .. I was ABLE to LIST via saved page .. I clicked on POST or LIST (forget
and said 'posting to eBay' after it asked 'is this right?' .. Then I went in via eBay to REVISE that way .. KNOW you can use the LARGE ? next to HTML (that does NOTHING for me) to see your text and change there . but cannot see any buttons .. just HUGE page with text .. IF you have listings ready . might try that . good Luck!... I was able to LIST the one I had .. AND . this is weird .. why should ALL Look JUST fine with an old auction from MARCH? .. No problem seeing it as it used to be or adding photos? ..
Good luck ALL!