Reply to "program freezing my whole computer when i try to select image?"

auctivamikedAuctiva Customer Support Manager

Hi bloit,

I'm sorry to hear about the difficulties you are experiencing. I am not aware of any current technical issues that would explain the behavior you have described, so I suspect this issue is most likely occurring due to a conflict between some aspect of your browser configuration and our software.

Although I cannot be certain what is causing this issue at the moment, the first thing I recommend trying which has the potential to resolve the issue is to clear your browser cache and then close and reopen your browser.

If you continue to encounter the same issue after doing so, please contact our Customer Support team by mousing over the “Help” tab and selecting the “File Support Case” option and we will be happy to continue working with you on this.

-Mike

2/11/1310:55 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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