Reply to "program freezing my whole computer when i try to select image?"

auctivamikedAuctiva Customer Support Manager

Hi jmsswr,

Although I am also not aware of any current technical issues that would simply cause your Auctiva account to "freeze" when attempting to access certain features, but I noticed that you filed a support case last night which included an error code you received when you attempted to post an item.

I am not sure at this point if the error was a result of a temporary issue that has since been resolved or something that still needs to be addressed though, so I have forwarded the details of the error over to our technical team for further investigation.

I will follow up with you through that case as soon as I hear back from them and have some additional information to share. If there is any more information you would like to add, please go ahead and do so using that support case.

We apologize for the inconvenience.

-Mike

2/12/1312:25 PM

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