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Putting My Auctiva Listings Automatically withing my Ebay Store

I am hoping someone can help me with this. I am a complete novice so please excuse any seemingly dumb questions Smile
I have just opened an ebay store. I am having problems getting my Listings to appear in my ebay store categories. I set up my ebay store categories then I listed stock. None of the stock I have listed has gone into my categories. It has been a couple of days now so I know it is not just ebay updating their site. I have contacted ebay support twice, but despite being nice, were no help. They have said I need to put the listings into my categories when I first list them or do it manually. When I said I listed through Auctiva they said I would have to contact Auctiva. I have looked carefully at my listing templates and can find nowhere where there is the facility to put the listing into categories. I know this is a long winded message and I appologise for that. I am just stumped and frustrated. I hope some expert out there can help me with this before all my hair is gone Confused
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