Hi Ann in Florida,
Thanks for contributing to our forum.
Yes, if you have enabled the Auto Feedback option within your account, our system should automatically leave your stored feedback message(s) when the conditions you have set up have been met and the “Leave/View Feedback” button (look for the star icon in the “Actions” column) on your Transactions page should appear pushed in to show that you have left feedback.
However, we are aware of a current issue which is causing the Auto Feedback service not to function properly in some cases and it appears your account may be impacted by that issue.
I am uncertain when we will have a solution for the issue in place at the moment, but I will make sure your case is included in the investigation and will update you again through this thread once the issue has been addressed or any other related information becomes available.
For the time being, you could potentially leave feedback for your buyers manually, either individually or in bulk, using the “Leave Feedback” button along the top of your Transactions page.
We apologize for any inconveniences this may be causing.
-Mike