Reply to "Q abt Feedback Rollover"

auctivamikedAuctiva Customer Support Manager

Hi Allsew,

I'm sorry to hear that the Auto Feedback service is not working properly for your account either.

Our technical team is still looking into the current issues with this aspect of our service and we will address them as soon as possible, but I am still unable to offer a specific estimate of when these issues will be resolved at this point in time.

However, I have confirmed that we have the support case you opened about this on file with respect to the matter and we will update you through that case as soon as the issue impacting your account has been resolved or any other related information becomes available.

In the mean time, you can potentially leave feedback for any of your items manually (either individually or in bulk) from the Transactions page within your Auctiva account using the blue “Leave Feedback” button along the top of the page.

-Mike

1/21/141:02 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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