Reply to "Red X in box on active listing"

chuckiii3Member

Have you deleted the photos from your "Uploaded Images" folders in Auctiva? If so, the images will not appear in the eBay listing. Auctiva acts as a "host" for your eBay listing, so the images MUST remain on the Auctiva website during the entire time your listing is active. If you delete the photos, they will appear as red X's on eBay.

quote:
Originally posted by Angie1956:
I'v only been using Auctiva a couple of months, and need some help please....one of my active listings on ebay has a red cross in a box instead of the picture (item No 120079743009) it was fine when i put the auction on but for the last couple of days it's had no picture just the box, can anyone help?
Also part of the template is missing when trying to relist one of my items with more red crosses in boxes...please can anyone help!!!
Thanks, Angie.

2/5/074:34 PM

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