I should have explained in my first post that The Lounge is the only place that will allow me to post. The Help menu tells me nothing. I need to get on the board in the Community Support Area. An instruction says that my Auctiva account will not work there and that to participate in the forums in that area, I must click on "register" in order to participate. I cannot find "register" anywhere. I have been all over Auctiva, searching every drop down menu, scanning every Community Support page, and cannot find the word "register" anywhere except where it says I have to click on "register". The word is not linked and I can't find where I'm supposed to click on register. I have had this problem before and cannot remember how I finally got on the boards. I have emailed Auctiva and have not received an answer. I need help and support desperately - I can get no help from eBay and cannot get on the Help boards here. Help!