Reply to "Relist option changes."

auctivamikedAuctiva Customer Support Manager

Hi Adult N Beyond,

Yes, if you posted an item through Auctiva with an auto-relist profile attached to it and you would like to make it so that item will not be relisted automatically, you just need to check the box next to that item on your Auctiva Active Listings page and then click the blue "Stop Auto-Relist" button.

Also, if you relist an item that did not sell he first time around and you then relist the item using the "Relist" option, you will NOT receive a refund of your insertion fee if the item does not sell the second time either. You will only receive that reimbursement if the item DOES sell the second time around.

You can read more about eBay's "Free Relist Policy" on the following page of their help index: http://pages.ebay.com/help/sell/questions/free-relist.html

If you have any additional questions or concerns, please feel free to contact our customer support team using the web form on the following page: http://www.auctiva.com/help/requesthelp.aspx

-Mike

10/28/0812:29 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

Skip to main content

Membership Required

Remove From Your Block List

Manage Follow Preferences

Block

Please wait...