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Reply to "Relisting Closed (ended) Listings"

Hi John,

Thanks for contributing to our forum.

It is expected that your Item Specifics will not come over when you use the “Import Listings” button on the Closed Listings page to make a copy of the item on your Saved Listings page, but our system should be able to import your eBay store categories and the images within the description successfully.

If you continue to find that your eBay store categories are not imported when you use this feature, please contact our Customer Support team directly from under the “Help” tab within your account and we will be happy to look into that further.

However, the “Import Listings” feature is designed to import the description of each selected item by grabbing all of the description HTML from the corresponding closed listing on eBay and placing it within the description editor.

Since any Auctiva templates you may use (and the images within them) are embedded into the description, if you use this option to import an item that was originally posted through Auctiva, you should find that your template and the images end up within the description editor - as opposed to the usual “Select Template” and “Auctiva Image Selection” areas.

This feature is primarily intended to help new users create saved listings from their items that were listed before signing up for Auctiva, and using it for items which already contain Auctiva templates and image hosting feature can admittedly make the resulting saved listings more difficult to edit.

Our system will automatically retain saved listings for any items that you saved and/or post from within Auctiva so, as no10pin alluded to, you should already have copies of the items you have posted through Auctiva in the Saved Listings section of your account unless you have deleted or overwritten them.

I hope this helps clear things up!

-Mike
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