Reply to "Removing - adding new images from active listing"

auctivamikedAuctiva Customer Support Manager

Hi Katy,

The saved listings associated with the auctions you mentioned were present on your Saved Listings page when I was looking in your account earlier. Since you are unable to see them, you must have a search or filter enabled that is causing them not to be returned.

If you go to your Saved Listings page and select "All Listings" from the "Listing Type" pull-down menu, "All Folders" from the "Folder" pull-down menu, and "All eBay Sites" from the "eBay Site" pull-down menu, all of your saved listings should be returned, including those associated with the listings you are trying to revise.

The instructions I have provided above describe the correct procedure for revising your active listings so, if you follow them precisely, you will be able to accomplish what you are hoping to. If you continue to have trouble with any aspect of this process, I recommend contacting our customer support department for further assistance.

-Mike

12/28/072:48 PM

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