Hi quincyd,
Thanks for helping to bring this to our attention. We are aware of the issue that is preventing you from selecting/previewing the templates (backgrounds) in your listings and our technical team is working to resolve the issue as soon as possible.
We will be posting further updates on the issue to the following thread of our Community Forum as additional information becomes available: https://community.auctiva.com/e...1020411/m/6657031766
That being said, I am not quite sure what may have caused the split window behavior you described. If you are still encountering that problem, I recommend restarting your browser and I am fairly certain you will no longer experience that when you navigate back to Auctiva.com.
We apologize for any inconveniences this is causing.
-Mike