Reply to "Return Policy"

evflaMember

Here's the reply from support, but it's still going on:

"Jimmy
Support
Posted Thursday, 7/29/2010 7:50 PM

Hello,

Thanks for contacting us regarding this matter - I'm sorry to hear about the trouble you are having. The error you are seeing is occurring due to a known issue that our engineering team is currently working to address. This issue should be resolved within the next 15-20 minutes.

We apologize for any inconveniences this issue is causing. If there is anything further I can do to assist you, please don't hesitate to ask!

Sincerely,
Auctiva Support."

My reply to them was:

"Hi. Thank you for replying. Your message came to me at 10:50 PM EDT / 7:50 pm PDT and it's now 12:48 AM 7/30/2010 and I just tried again, but it's still ongoing. Thanks"

7/29/109:46 PM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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