Return policy problems

katiendaveMember

As many of you know eBay is requiring everyone to specify a return policy in their listing this month.

We have a No Returns policy.

When listing our item (and in our seller's details) we do not check the Returns accepted box.

When the items post eBay is translating that as no policy chosen instead of no returns accepted.

What am I doing wrong? As it stands now we have to edit each item in eBay after it posts to correct the problem. With eBay's new policy I am worried that listing might get pulled and I might get violations before I can edit them. Please help.

Katie

1/14/0912:14 PM

Original Post

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