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Reply to "Run time error"

Good evening everyone -

I am sorry this is my first time near a computer this weekend otherwise I would have chimed in sooner. Although I don't have details to tell you right now about what the actual problem is, I know that people are working to solve it.

I also wanted to say that we are working on solutions so that in the event of problems/site slowness/happenings that need your attention they are communicated to you as soon as possible.

We have seen some good suggestions from some of you and we are working on some other ideas as well. I know this does not solve any problems immediately, but I wanted you to hear it from us that we know communication is important and we take it very seriously.

Cara
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