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Reply to "saved listing"

I get it (I think)
Trying to use same listing (with new pics)
Going thru 'create similar'
Old pics won't disappear

is this right? It shouldn't be happening, that's why Auctiva has 'creat similar" so you don't have to do the whole listing over again. I do this all the time with no problem..try filing a support request under the help button. But keep in mind the storms may keep them from replying as quickly as usual....
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