Reply to "Saved Listing Descriptions Missing Again!!!"

auctivamikedAuctiva Customer Support Manager

Hi dudsfordudes,

That's very strange. I just opened a few of your saved listings that had been posted to eBay before and I was able to see the descriptions in each of the ones I viewed. I'm not aware of any current issues on our end that would account for this behavior, so my hope is that a browser error occurred while loading the page and caused the description portion not to load completely.

The first thing I recommend trying that may resolve this for you would be to clear your browser cache, close and reopen your browser, and then try opening your saved listings that exhibited this problem again.

If you continue to experience the same behavior after trying the above measure, I recommend contacting our customer support team about this using the form on the following page of our site: http://www.auctiva.com/free-au...tware-help/help.aspx

-Mike

7/16/095:39 PM

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