Reply to "Scheduled Posts Did Not Post on Time"

auctivajoemAuctiva Support

Hi Everyone,

I'd like to extend a sincere apology to all of you for the service disruption. The portion of our system responsible for posting listings to eBay underwent an unusually high load this evening and as result became unreliable.

We've been working to resolve this as quickly as possible and believe we have isolated the problem and re-stabilized the system. However, please re-schedule any listings that failed tonight as unfortunately, they are not recoverable. If you continue to have problems listing please file a support ticket and we'll continue working until all issues are resolved.

5/16/109:05 PM

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