Reply to "Scrolling gallery is not automatically appending to my auctions"

auctivamikedAuctiva Customer Support Manager

Hi 1ucanhave,

If you closed your account, it would be expected that the scrolling gallery would not be added to your listings any longer. However, if you just switched to the Free Tools plan and still have a valid token, our system should still be automatically adding the scrolling gallery to your listings. The scrolling gallery is indeed still free and is provided as part of the Free Tools plan.

If this is still not happening for you, I recommend contacting our customer support team using the form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

8/7/094:34 PM

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