Reply to "Sellathon"

quote:
For when Auctiva bought Sellathon, the product worked. Now, it doesn't work.

When we bought Sellathon the counters were not working a high % of the time, and the database was choking. We fixed that. Over time the number of counters grew by 20x. The Sellathon we bought would not have functioned with 1.1x. It was that bad. Sellathon's original technology was not up to the task. We immediately upgraded the database and spent around $50k on servers to keep it working back then.

quote:
When Auctiva bought Sellathon, support was transparent, non-defensive and responsive. Now, well, let's just say it's not.

Please provide me a support case id # and I'll look into this.

quote:

Then, I revised item 250296434018 to remove the V3 code and replace it with the V4 code in one revision. The KickItBack counter in that listing is incrementing as well, but its views are not being tracked anywhere on the V4 site.

Have you filed a support case?

9/24/087:59 PM

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