Reply to "Sellathon & technical support is shockingly bad - why?"

auctivajeffAuctiva CEO

We came out with new tracking code in September. You need to remove all your old tracking code from all your listings and replace it with the new tracking code.

quote:
so add fraudulent to incompetent too.

No, it's the same person. They average close to 5's on their ratings. At the end of each support case you are given the ability to rate them and leave a comment if you'd like.

I saw 2 support cases for you, both of which we replied to within the day and to which you did not follow up.

12/19/081:37 PM

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