Thanks Clara, I' ve checked several times and did not receive their note. I will contact them. However you are referring to 30 days free trial, if 2 + 2 equals 4 then after 30 days I have to pay for a service that is free from eBay. Anyone can tell me a good solution to add a free counter through Auctiva listing ? The field is gray'd out and cannot choose any at the moment, thanks.