Hi, We've had a reply finally from Sellathon support, who say that Ebay have made changes on their site which has affected the way the Sellathon counter works. Their engineers are working on the problem but they could not say when it would be resolved. Our counter is only showing 11 of the 17 items we have listed. We've added a hidden Ebay counter to all our listings in desperation. Also, Sellathon told us we had come to the end of our 30 day free trial and needed to subscribe if we wanted full control of our stats. We didn't even know we were on a free trial! We have decided that we are better off with the Ebay counter, as we think that having all the stats available to visitors can be detrimental and unless we subscribe we can't change that. The problem we are now having is that when we select no counter on a listing, it is put on automatically and we have just filed another support request to find out to how to not have Sellathon. Confused? not as much as us!