Reply to "Sellathon Counters Missing"

auctivamikedAuctiva Customer Support Manager

Hi Community,

I'm sorry to hear that the Sellathon counters are still not being automatically to some of your listings. We made some changes at the end of last week that we hoped would correct this problem, but we have seen a few indications that the changes we made did not resolve the problem for all of the users who were being affected.

We are continuing to investigate this issue and will have it resolved as soon as we can. Meanwhile, if you posted any listings that should have had the Sellathon counters added to them after 3 PM on 5/15/09, please let us know by contacting our customer support team.

I will post further updates on this issue to this thread as additional information becomes available. You can contact our customer support team at any time by completing the web form on the following http://www.auctiva.com/help/requesthelp.aspx

-Mike

5/18/092:00 PM

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