Reply to "Seller Details"

auctivacaraAuctiva Content Mgr.

quote:
Originally posted by Monica:
Hi! I am having trouble setting seller details. When I click the help icon it says a text box should appear with a header. A box appears but with no header so I don't know what details to enter.
Also when doing listings, once completed if I try to preview, the listing does not load.
Any suggestions would be appreciated.
Thanks!

Hi Monica -

Sounds to me like you might be using Safari? I have a Mac at home and that same thing happens to me when I use Safari. If that is the case, go to our Help page and download the free Firefox browser. It is compatible and is one of our recommended browsers.

If you are using Firefox or Internet Explorer and are still having this problem, please file a support request (bottom of Help page) and let our team assist you.

Cara

3/5/078:56 AM

<ul id="{%=id%}ButtonGroup" class="button-group h-popup-buttons even-button-group even-1">
    <li id="{%=id%}Okay_buttonContainer"><a id="{%=id%}Okay" href="javascript:void(0);" class="button success no-margin-bottom h-alert-modal-ok-button" role="button">OK</a><script type="text/javascript">
        (function() {
            function {%=id%}Okay_click(event, data) {
            {%=id%}Popup.hide();
        }
        
                $('#{%=id%}Okay').on('click', {%=id%}Okay_click);
        })();
    </script></li></ul><a href="javascript:void(0);" class="close-reveal-modal" aria-label="Close Modal">&#215;</a><div class="last-modal-focus focus-utility-element" tabindex="0"></div>
</div>
<script type="text/javascript">
        (function() {
            {%=id%}Popup = new SS.Popup.ModalPopup('{%=id%}');
        })();
    </script>

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