The problem is ebay always says one thing and then does another. They say they are going to lower fees. What do they do? They lower the fee by a nickle or a dime yet raise the Final Value Fee by 2%.
So until I know exactly how this "buyers can change a neg to a pos" will really work I won't jump up and cheer. Does this also mean a buyer will be able to change a positive to a negative within a certain time frame? I can see it now - person buys an item, decides after 60 days they don't like it, threatens to change their pos to a neg unless you take it back, issue and refund, etc. The people at ebay never does anything without there being other consequences.