Reply to "SERIOUS Problem with new image uploader - HOURS to upload"

auctivamikedAuctiva Customer Support Manager

Hi Ray,

Even though the HTML Uploader is no longer integrated into the listing creation page, you should still be able to upload your images from the lister page while you are creating each individual listing using the new uploader. If you are having trouble using the new uploader, I recommend contacting our customer support team for further assistance.

The HTML Uploader is far more resource intensive than the new uploader that has been integrated into the listing creation page and, given that most users do their uploading from the listing creation page, swapping out the HTML uploader for the new, more efficient uploader was a necessary step toward maintaining an image uploading service that is as reliable as possible.

You can reach our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

12/23/084:02 PM

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