Good afternoon,
I was having the problem earlier.
Filed a help ticket and walked away for awhile.
I came back to the site working smoothly again and this email from Support.
Hope it helps someone.
Peace,
Donna
Hello Donna,
I apologize for the inconvenience.
I have just checked your account and found it working fine at my end.
I believe the reason you encountered this error message is because we were updating our site.
Please try after sometime and let me know if you are still face the problem.
Thank You,
Auctiva Support.