This is by no means a complaint. Just scared. I'm not very computer savy, and the terminology scares me. I love using Auctiva, but when the problem is resloved with the pictures will I have to do anything? I find this site very easy to use, and that is very important to me. I have stuck it out in the past and will continue to stick with you. I just wish I could use the insurance option to generate revenue for the site. But when I use it, it does not allow me to combine purchases. I hear that ebay will be working with you guys soon to resolve this issue. Thank you again for a novice user friendly site.