Reply to "Shipping Insurance Changes - 9/9/09 Site Update"

samscafeMember

I didn't notice this issue until today since the field "included with shipping" was removed.

I utilize other means for insurance (not Auctiva) and updated all my active listings to reflect insurance is "included with shipping and handling" to comply with ebay.

Due to the changes, my listings are no longer reflecting this once they post to ebay. I have tried several ways to maintain this but whenever the listing transfers to ebay, the listings show "not offered" for insurance instead of "included with shipping and handling". (I have previewed the listing in Auctiva and it shows the correct information, but when I view it in ebay it reverts to the "not offered".)

How do I get this corrected for future listings? I do not have the time to revise every listing in ebay after I list it with Auctiva.

9/22/091:41 PM

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