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Shipping options not showing up for a couple countries

I've gotten a couple messages from buyers about what the shipping prices are for 2 different countries.

I have it set as worldwide shipping and am not used to dealing with this specific issue because usually the buyers seem to be in countries that the shipping price shows up. These are 2 different ads and this is what comes up when I go check the rates for those countries:

This item will ship to Moldova, but the seller has not specified shipping options. Contact the seller and request a shipping method to your location.

This item will ship to Reunion, but the seller has not specified shipping options. Contact the seller and request a shipping method to your location.

Is there a way to make it show up to the buyers who are requesting the information and if not then what exactly do I do if they are interested in buying the item?

Thanks!
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