Shipping status doesn't update to sync wth eBay

I am on my trial period and so far shipping with Auctiva seems to be worthless. I've found that Auctiva doesn't support any label printers which means I still need to print with Paypal. Now I see that if I print/ship with Paypal/ebay Auctiva doesn't sync and keeps showing items already shipped as still waiting to be shipped. Am I missing something or it shipping with Auctiva not worth the trouble?
Robert
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