Reply to "Shipsurance repair estimate"

auctivacraigAuctiva Support Manager

Hello All -

Unfortunately, we do not have any control over the requirements that Shipsurance may have regarding information during the claims process. They are the underwriter of the insurance, and we merely offer the insurance that they offer, but are otherwise unrelated to Shipsurance.

If you have questions or issues with a claim or with Shipsurance, I can only suggest that you contact them directly to attempt to resolve the issue. The website offers Live Chat on the main page of http://www.shipsurance.com, and they have a contact number available on the page as well.

Apologies for any difficulties with the claims process!

- Craig

9/15/1511:10 AM

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