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Reply to "Site Down?"

I reported it and this is their response:

Hello.

I appreciate you bringing this to our attention. This issue has been reported by a number of other customers and our engineering department is currently working on a resolution. However, at this point, I do not have a clear idea when it will be resolved

We apologize for the inconvenience and we appreciate your patience with regard to this matter.

Thank you
Auctiva Support
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