Reply to "Site Down 9/26 6:00am - 8:30am PDT New Features Release"

auctivakevinkVP Engineering

I agree andrea. I'm thinking about the options I have right now and one option is to completely bring the site down and run our update while we're offline.

This was a human error on our part. This update should have been run before we came back online this morning. However it was missed and we elected to run it while the site was up and running, which has caused major site slowness issues.

On another note, we have found the remaining issue with the tax table API error. This fix will be going out shortly. I'm hoping that once there are less errors in the scheduling process the update mentioned above will be able to complete.

In no way should our site still be down right now, especially due to the increase in volume due to the season and ebay listing discounts. We are doing everything we can to get back to a stable state.

-Kevin

9/26/0711:28 AM

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