Skip to main content

Reply to "Site Down 9/26 6:00am - 8:30am PDT New Features Release"

Our single default template somehow is affected by this update:

1. The Photo's, which I have set as "paired" in virtually every listing now put the "single" photo on the bottom rather than the top. This affects all our odd number of photo's such as 3 photo's, 5 photo's etc.

For example, if we use 5 photo's in a listing we used to have the top photo all by itself on top and all other photo's as paired underneath that top photo. Now the first 4 photo's appear as 'paired' and the remaining photo is under these paired photo's. Having this single photo on top of the listing with the other paired photo's really seemingly helped our marketing of expensive designer clothing. We would appreciate a return to before this upgrade.

As another matter we have been running this eBay business for over 7 years and would dread to go back to any eBay tools or MarketWorks. Many of you are complaining over a few hours, and possibly a day or so of rollout problems. Heck, eBay puts out things like Turbo Lister which nearly put us out of business over a long long period of time. If you truly think Auctiva is so horribly bad, just click into eBay and list there. And please post your complaints on eBay discussion telling how Auctiva has ruined your only time to post listings such as a lunch hour when you list or even a whole day. No matter what your problem there, it will fall on deaf ears 99% of the time. Hopefully, posting there will prevent other complainers from coming over to Auctiva It is truly unfortunate when we all depend on eBay for a living to have things like this happen but it does and will continue to.

I would hate to lose Auctiva for they have increased our income and time spent.

Ronald
Copyright © 1999-2018 Auctiva.com. All rights reserved.
×
×
×
×