Hi Community,
Update - If you are still seeing an alert stating that the Auctiva website is down for updates, your browser is probably pulling a cached version of the Auctiva website from when our site was still down for updates earlier this morning. If this is the case, you should be able to access Auctiva by clearing your browser cache, closing and re-opening your browser, and visiting Auctiva.com again.
Instructions on how to clear your cache in the Internet Explorer and Firefox web browsers are below. It is also important to make sure that you have only one browser window open when clearing your cache to ensure it is emptied properly.
Firefox 2.0+:
In order to clear your cache in your Firefox web browser, please select "Clear Private Data" from the "Tools" menu, ensure the boxes next to "cache" and "cookies" are checked, and then click the "Clear Private Data Now" button.
Internet Explorer 6.0:
In order to clear your cache in your Internet Explorer 6.0 web browser, please select “Internet Options” from the “Tools” menu. Then, on the ensuing page click the “Delete Files” and “Delete Cookies” buttons, followed by “OK”.
Internet Explorer 7.0+:
In order to clear your cache in your Internet Explorer 7.0 web browser, please select “Internet Options” from the “Tools” menu. Then, under the “General” tab, click the “Delete” button. Click the “Delete Cookies” and “Delete Files” buttons on the ensuing page, followed by “Close” then “OK”.
-Mike