Just my 2 cents worth. I know that it can be aggravating when the site is down and you're trying to get some work done and can't, but I feel that Auctiva is offering a great service for FREE! If I were paying for this service and it was down, now that would be a different story. I'm not saying that you get what you pay for, but it doesn't matter where you go or what you do, there is always going to be problems. Heck, half the time I go to McDonald's they can't even get my order right and I still have to pay for it. It would be nice if once in awhile they would say, "Well, we've screwed up your order AGAIN, from now on your food is free." I wouldn't have any reason to complain about it if it was free. I would be happy just to get something.
I think Auctiva is great. Maybe it's not the best for everybody, but I am satisfied and am very glad I found it.