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Reply to "so slow I'm falling asleep"

Hi Community,

Thanks for keeping us posted on the behavior you have been experiencing on our site lately. To this point, we have been able to locate one issue since reports of this nature began surfacing and implemented a solution for that issue toward the end of the November.

While we did receive confirmation from several customers who had reported slower than usual site performance that they were no longer expericing that behavior after that point, we realize that some users are still experiencing similar problems.

As it stands now, we are not sure what is causing some of your to continue encountering these performance problems but we are still actively attempting to identify the source of any remaining problems and we will do our best to resolve any that we are able to uncover.

If you are encountering exceptionally slow performance on the Auctiva website and have not done so already, I encourage you to file a support case with as much detail as possible about what you have observed including which specific features on the site you have found to be particularly problematic.

-Mike
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