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Reply to "So Slow"

itsjustme,

I'm sorry you have been having an issue. We aren't holding back on available bandwidth, and we aren't lacking needed bandwidth that we are aware of.

We did have to do a small site update to fix a problem earlier this afternoon which did not require us to bring down the site. It's possible that could have slowed things down for a brief period. I'm not sure that event accounts for what you experienced but, but it might have.

As an FYI for you, if/when you are experiencing slowness from the site, my advice would be to file a support case at the time it is happening. That gives us a record of the incident and from that we might be able to see a pattern, if one exists.

The reason I say this is that we don't have the staff to be continuously looking at the forums all day, and so if you post about a problem like this here that it may not be seen for a while.

We have support coverage 24x7 though, so if you file a support case when you have an issue, it will get on our radar sooner.
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