We filed a support case for ours being slow & this was the response that we received.
Posted Thursday, 12/2/2010 8:14 AM
Thank you for contacting customer support.
I'm sorry to hear that you're having this issue.
We are not receiving reports of this nature that indicate we are having a widespread issue.
There may be an internet security product or other process running on your machine that is conflicting with the Auctiva software.
The following is a list of applications that in our experience are known to interfere with some portions of our website. This is by no means a complete list, as new software is springing up daily.
AVG
Norton
McAfee
PcCillin
CA soft
BitDefender
Kaspersky
Symantec
Spybot
Wingard Pro
AOL software
Urlsearchhook
FunWebProducts
Zango
Alexa
Ask.com
urlsearchhook
Stumbleupon
GhostSurf
If you have these applications, or anything else you can pick out as a popup blocker, internet security software, or spyware installed on your system, please make sure that http://www.auctiva.com is entered into the list of allowed sites for this software. If you are not sure how to do this, please refer to that software’s documentation, or the manufacturer’s website. The only exceptions on this list are the last 6 items. These must either be shut down, or disabled.
Also keep an eye out for software running from internet service providers such as Comcast, Netzero, Earthlink, Cox, Aol, Yahoo, Msn, Coppernet, etc. Often times their software will install a custom internet browser which can conflict with our website. If this is the case, please use the standard Internet Explorer or Mozilla’s Firefox with Auctiva.
Finally anything with the word “toolbar” in it (other than google) can cause issues with our website. In most cases you can simply disable them, however sometimes that option is unavailable. If this is the case please end the program, and try again.
I hope you find this response to be helpful. If there is anything further we can do to assist you, please let us know!
Thank you,
Auctiva Support
They didnt really address the issue.