Sorry to hear that you had problems!
Thankfully my listings went on ebay without a hitch tonight and look great.
Sure Auctiva at times has glitches, I don't know of a site that doesn't however.
What I really love about Auctiva is their customer service and help (that really does help.)
Any one that has needed help from ebay can wait a very long time and then may still not get the answer to what they need. At least that has been my experience. Here I know someone is actually reading AND answering my call for help.
Hang in there! I honestly can not recommend another service to you. Sorry