Reply to "Sold items not showing up on Auctiva's site."

Hello David,

I am sorry to hear that you have encountered difficulty with some of your listing data importing appropriately into your Auctiva account. We are not aware of any issues on our end at this point that would cause items sold on eBay from showing up in your Auctiva account as they should, so it is unclear what may have occurred for you.

It sounds like we'd need to have a look into your account at some of the items in question to see what's going on.

Please file a support case from under the Help tab of the site or send an email with your username and the details of what has occurred for you with a few sample item numbers of items that have sold that are not showing for you as expected so we can take a look into it for you.

- Craig

1/7/2010:18 AM

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